Our Refund And Returns Policy

At LG Online Stores, customer satisfaction is important to us. However, please note that we do not offer refunds or product returns. All purchases made through our website are eligible only for replacement, subject to the terms and conditions mentioned below.

No Refund Policy

• We do not provide refunds under any circumstances.

• Once an order is placed and delivered, the payment made is non-refundable.

• Customers are requested to review product details carefully before placing an order.

No Return Policy

• We do not accept product returns.

• Products once sold cannot be returned or exchanged for a refund.

Replacement Policy

Replacement will be provided only in the following cases:

• Product received is damaged at the time of delivery

• Product received is defective

• Product received is different from what was ordered

Conditions for Replacement:

• The issue must be reported within 24 hours of delivery

• Original packaging, invoice, and product must be intact

• Replacement is subject to inspection and approval by our team

• Replacement will be provided for the same product only

• No replacement will be processed for issues arising due to misuse, mishandling, or normal wear and tear

How to Request a Replacement

To request a replacement, please contact us with the following details:

• Order ID

• Clear images/videos of the damaged or defective product

• Description of the issue

📧 Email: sales@ambalg.com
📞 Phone: +91 7406277333 +91 9845642484

Cancellation Policy

• Orders once confirmed cannot be cancelled

• Cancellation requests after order confirmation will not be entertained

Policy Acceptance

By placing an order on lgonlinestores.com, you agree to this No Refund, No Return – Replacement Only Policy.

Important Note

LG Online Stores reserves the right to:

• Modify this policy at any time without prior notice

• Accept or reject replacement requests based on verification and internal guidelines